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CONSUMER ADVOCATE - NYSEG | NEW YORK STATE ELECTRIC AND GAS

4425 Old Vestal Rd, Vestal, NY 13850

Eligibility

NYSEG customer

Hours

Mon 8:00 am - 4:30 pm Tue 8:00 am - 4:30 pm Wed 8:00 am - 4:30 pm Thu 8:00 am - 4:30 pm Fri 8:00 am - 4:30 pm
(888) 315-1755

Voice - Admin | Credit (Customers in shut off status)

(800) 572-1111

Voice - Toll-Free | NYSEG (Main LIne)

711

Voice

Application process

Call for information

Fees

Free

Service area

Otsego County, New York
Tioga County, New York
Delaware County, New York
Chenango County, New York
Broome County, New York

Description

NYSEG customer contact to assist with resolving problems paying NYSEG bill.Special Protections may apply if:1) serious medical condition or life-sustaining equipment in household2) member of household in hospital (must file application "One Less Worry")3) all members of household blind, disabled, or 62+ yrs (will be contacted before shut-off.)Must talk to customer advocate located in their county.Extended Outage Relief Applicationhttps://www.nyseg.com/support/contactus/submit-claim

Data provided by

211 Susquehanna UW Vestal

Providing organization

NEW YORK STATE ELECTRIC AND GAS

To provide energy needs for area.