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CONSUMER ADVOCATE - NYSEG | NEW YORK STATE ELECTRIC AND GAS

4425 Old Vestal Rd, Vestal, NY 13850

Eligibility
NYSEG customer
Hours
Mon 8:00 am - 4:30 pm Tue 8:00 am - 4:30 pm Wed 8:00 am - 4:30 pm Thu 8:00 am - 4:30 pm Fri 8:00 am - 4:30 pm
(888) 315-1755
Voice·

Admin | Credit (Customers in shut off status)

711
Voice

(800) 572-1111
Voice·

Toll-Free | NYSEG (Main LIne)

Application process
Call for information
Fees
Free
Service area
Otsego County, New York Tioga County, New York Delaware County, New York Broome County, New York Chenango County, New York
NYSEG customer contact to assist with resolving problems paying NYSEG bill.Special Protections may apply if:1) serious medical condition or life-sustaining equipment in household2) member of household in hospital (must file application "One Less Worry")3) all members of household blind, disabled, or 62+ yrs (will be contacted before shut-off.)Must talk to customer advocate located in their county.Extended Outage Relief Applicationhttps://www.nyseg.com/support/contactus/submit-claim
Last assured
02/11/2025
Providing organization
NEW YORK STATE ELECTRIC AND GAS
To provide energy needs for area.