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CONSUMER ADVOCATE - NYSEG | NEW YORK STATE ELECTRIC AND GAS

4425 Old Vestal Rd, Vestal, NY 13850

Eligibility

NYSEG customer

Hours

Mon 8:00 am - 4:30 pm Tue 8:00 am - 4:30 pm Wed 8:00 am - 4:30 pm Thu 8:00 am - 4:30 pm Fri 8:00 am - 4:30 pm
(800) 572-1111
Voice·

Toll-Free | NYSEG (Main LIne)

711
Voice

(888) 315-1755
Voice·

Admin | Credit (Customers in shut off status)

Application process

Call for information

Fees

Free

Service area

Delaware County, New York Tioga County, New York Broome County, New York Chenango County, New York Otsego County, New York
NYSEG customer contact to assist with resolving problems paying NYSEG bill.Special Protections may apply if:1) serious medical condition or life-sustaining equipment in household2) member of household in hospital (must file application "One Less Worry")3) all members of household blind, disabled, or 62+ yrs (will be contacted before shut-off.)Must talk to customer advocate located in their county.Extended Outage Relief Applicationhttps://www.nyseg.com/support/contactus/submit-claim

Last assured

02/11/2025

Providing organization

NEW YORK STATE ELECTRIC AND GAS
To provide energy needs for area.