ONONDAGA COUNTY HOUSING COORDINATOR | ONONDAGA COUNTY DEPARTMENT OF SOCIAL SERVICES

421 Montgomery Street, Syracuse, NY 13202

Eligibility

Individuals/families in crisis who need shelter/housing assistance

Hours

Monday - Friday, 8 AM - 4 PM

(315) 435-2700

Voice·

Admin | Follow the prompts for emergency assistance

(315) 435-2222

Voice

Website

https://www.ongov.net

Languages

Voiance Language Helpline

Application process

Walk-in for assistance; individuals looking for shelter must apply for Temporary Assistance

Fees

Varies; call for information

Service area

Onondaga County, New York

Other Information

Special Programs

Reentry

Provides assistance to people who are homeless or experiencing a shelter crisis.

Last assured

12/01/2025

What's Here

Shelter Complaints Return to Point of Origin At Risk/Homeless Housing Related Assistance Programs Homeless Motel Vouchers

Providing organization

ONONDAGA COUNTY DEPARTMENT OF SOCIAL SERVICES

Provide various programs and services to Onondaga County residents, including Adult Services, Child Support Enforcement, Public Health Insurance, SNAP, and Temporary Assistance.

If callers are in need of rent payment assistance, utility assistance, or food assistance AND they are already covered under Medicaid insurance, please encourage callers to visit HealthyAlliance.org/MyScreening to see what they qualify for. Please do not refer callers to this website if they are not already receiving Medicaid.