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New York State 211 home page

CHILD ABUSE AND NEGLECT HOTLINE - NYSOCFS | NEW YORK STATE OFFICE OF CHILDREN AND FAMILY SERVICES

Telephone Support Only

Eligibility

Residents of New York State

Hours

24/7

Application process

No application required

Fees

Free

Service area

New York
Provides a statewide system of accepting reports of suspected child abuse and child neglect. Reports can be made anonymously, but helpful for local child protective investigators to have someone to contact. All reports referred back to local social services which has time limit on follow-up and to file report as to whether allegations are indicated or unfounded.

Last assured

05/26/2026

Providing organization

NEW YORK STATE OFFICE OF CHILDREN AND FAMILY SERVICES
Serves New York's public by promoting well-being and safety of its children, families, and communities. Achieves results by setting and enforcing policies, building partnerships, funding, and providing quality services.