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MONROE COUNTY CHILD SUPPORT SERVICES UNIT | MONROE COUNTY CHILD SUPPORT ENFORCEMENT UNIT

33 N Fitzhugh Street, City Place, Rochester, NY 14614

Eligibility

Applicants for service must have custody of child. Provides customer service only for non-custodial parents.

Hours

M-F 9:00AM-11:45AM, 1:00PM-3:00PM.Walk-in hours: Only current customers to discuss Child Support case concerns with their assigned examiner.M, TU, TH, F 9:00AM-11:45AM.W 9:00AM-11:45AM, 1:00PM-3:00PM.
(866) 875-9975
Voice·

TTY | NYS TTY Line

(888) 208-4485
Voice·

Main | New York State Child Support Helpline

(585) 753-1441
Voice·

Main | Appointment line for new cases only

(585) 753-1412
Fax·

Fax | Monroe County Child Support Enf Fax

Languages

American Sign Language

Application process

Applications may be dropped off at drop box or delivered directly at CSSU Waiting Room, after application is received, applicants will be contacted for an appointment.

Fees

Call for information.

Service area

Monroe County, New York
  • Provides custodial parents with assistance in obtaining financial support and medical insurance coverage for their children by locating parents, establishing parentage, establishing or modifying support orders, and collecting and distributing child support payments.

Last assured

11/20/2024

Providing organization

MONROE COUNTY CHILD SUPPORT ENFORCEMENT UNIT
Monroe County child support Enforcement Unit helps custodial parents obtain financial support and medical insurance for their children, establishing parentage, setting or modifying support orders, and collecting and distributing payments.