Home Energy Assistance Program (HEAP) - Chautauqua County Department of Social Services
110 East Fourth Street, Jamestown, 14701
Eligibility
Hours
Voice - HEAP LIne
Voice - Dunkirk
Voice
Voice - Mayville
Application process
Online: Regular HEAP applications can be submitted online; there is no need to come into the office. An interview will be conducted by phone. By Phone/Mail: Call 716-753-4385 for regular or emergency HEAP and request an application by mail. Completed paper applications may be submitted by mail to: Chautauqua County Department of Health and Human Services Attn: HEAP 110 E 4th St Jamestown NY 14701
Fees
Free
Service area
Chautauqua County, NY
Description
A federally funded program administered by New York State to assist low income families with their energy needs. Multiple components are available to residents while funding is available. Home Energy Assistance Program (HEAP) components include Regular and Emergency benefit assistance towards heating and electricity costs, furnace repair, replacement, clean and tune, and cooling assistance. All approved benefits result in a credit on the heating or electric bill, or a delivery of fuel, equaling the benefit amount. Programs run annually until funding is exhausted. The Regular HEAP Benefit is open. The Emergency HEAP Benefit is closed. The Heating Equipment Repair & Replacement (HERR) Benefit is open to individuals aged 60 and older who own and reside in their own home. Eligible homeowners can apply to repair or replace their furnace, boiler, or other direct heating equipment necessary to keep their home's primary heating source working. Benefit amounts are based on the actual cost incurred to repair or replace essential heating equipment: $4,000 for a repair and $8,000 for a replacement. The Clean & Tune Benefit is closed. Applicants must meet all HEAP eligibility criteria in order to be eligible for the Heating Equipment Clean and Tune benefit. The Cooling Assistance Benefit is closed. Applicants must meet all HEAP eligibility criteria and a household member must have a medical need in order to be eligible for the Cooling benefit. All applicants are required to provide medical documentation that their medical condition is exacerbated by extreme heat, unless there is a vulnerable member in their household. This is defined as being over the age of 60 or under the age of 6. For complete details, visit New York State's HEAP web page: https://otda.ny.gov/programs/heap/
Data provided by
211 Western New York
Providing organization
Chautauqua County - Department of Social Services
