Community Mediation Center - Child and Family Services

Provides neutral alternative dispute resolution programs to help people solve conflicts, no matter the situation or setting. The Center does not provide direct legal representation or advocacy services but can provide referrals to the agencies providing these services. Mediation can:

• Help parties with civil and family legal issues who are looking for an alternative to court
• Help couples looking to get divorced and or separated
• Help landlords and tenants work out non-emergency issues
• Help parents and schools agree on special education matters
• Help employees and employers resolve conflict
• Help neighbors restore harmony in the community
• Help families handle issues with teens, siblings, and aging adults
• Help parents work out custody and visitation arrangements

Services are offered virtually, over the phone, and in person. In addition to mediation programs, the Center collaborates with local civil legal services providers to offer holistic legal services for victims of crime in Erie, Niagara, and Genesee Counties. Center staff will work with victims to identify legal issues and to discuss pathways to achieving justice. The Center also offers Education and Training workshops that provide skills-based trainings, consultation, and coaching services.

12/02/2025