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LONG TERM CARE OMBUDSMAN PROGRAM | GREATER MENTAL HEALTH OF NEW YORK

580 White Plains Road, Suite 510, Tarrytown, NY 10591

Eligibility

Residents of long term care facilities (nursing or adult homes, supported housing, group homes, assisted living, etc.)

Hours

Mon-Fri, 9:00 am - 5:00 pm
(914) 345-5900
Voice·

Main

(914) 345-0700
Voice·

Other - Ext. 7303 (Information and Referral)

914) 345-0700
Voice·

Main

(914) 592-3829
Voice·

Fax

Languages

Spanish

Application process

Call for Information

Fees

None/Not Applicable

Service area

Rockland County, NY Westchester County, NY
Provides specially trained volunteers (ombudsman) who work to resolve complaints on behalf of residents of long-term care facilities, assist in the protection of their rights, assist family members, encourage participation in resident councils, and establish good working relations with the facility's administration and staff. Volunteers make regular visits to assigned facilities and are available to residents and family members who have questions or concerns. Volunteers are professionally supervised, and trained.

Last assured

11/22/2022

Providing organization

GREATER MENTAL HEALTH OF NEW YORK
A community based not-for-profit mental health agency that delivers a wide array of person-centered and recovery oriented services, professional and community education and advocacy. Services include licensed out-patient clinics, housing, vocational support, ACT team, Northern Westchester Recovery Network, Westchester Recovery Network, Family Support, Sterling Community Center, and OnTrackNY (for young adults in the first year of psychosis). Services are available for all ages and are offered on-site at OMH licensed clinics as well as in home and community settings.