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RTS ACCESS | ROCHESTER-GENESEE REGIONAL TRANSPORTATION AUTHORITY

Resource Name:RTS ACCESS | ROCHESTER-GENESEE REGIONAL TRANSPORTATION AUTHORITY

address

1372 E Main Street, Rochester, NY 14609

Eligibility

Disabled. Must qualify under American Disability Act. Application must be processed and approved before transportation is provided.

Hours

Bus service available: M-F 5:00AM-12:30AM. SU-SA 5:30AM-12:30AM. Scheduling: M-F 8:00AM-5:00PM. SA-SU 8:00AM-1:00PM.
(585) 224-8330

Voice

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Main | Lost Items

(585) 654-0675

Voice

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After Hours | 5:00PM-1:00AM and 4:00AM-8:00AM

(585) 654-0618

Voice

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Intake | Application Request Line

Languages

American Sign Language, Spanish

Application process

To acquire a ride: Provide from 24 hours up to 7 days advanced notice Schedule online at https://rtsaccessriderequest.myrts.com/#/auth/signinregister. To cancel rides: Leave a message on the tape provided.

Fees

Fare varies. Call for information.

Service area

Monroe County, New York
  • Provides a bus service for those with disabilities. Lift-equipped. Curb to curb. Drivers may not leave vehicle or carry packages. No restrictions on types of rides.

Last assured

12/11/2024

Providing organization

ROCHESTER-GENESEE REGIONAL TRANSPORTATION AUTHORITY
RGRTA oversees public transportation in Monroe, Genesee, Livingston, Orleans, Ontario, Wayne, Wyoming and Seneca counties. RGRTA also serves as the host agency to a planning organization known as the Genesee Transportation Council.