FAMILY ACCESS AND CONNECTION TEAM | MONROE COUNTY OFFICE OF PROBATION - COMMUNITY CORRECTIONS
* Provides support to families in Monroe County through collaboration between Probation, Department of Human Services, Office of Mental Health, and CCSI. Team FACT helps families with needs by listening and finding solutions together.* Works to prevent young people with challenges from getting into bigger problems.* Empowers families to solve problems with help from their community and people they know.
Categories
Data provided by
211 Life Line Finger Lakes
Physical Address
1099 Jay Street, Building J, 2nd Floor, Rochester, NY 14611
Hours
Office: M, W, TH 8:30AM-5:00PM. TU 8:30AM-7:00PM. FACT Information Line: 24 hours.
Voice
Voice
Application process
Call anytime or drop in during office hours. Schools may submit a truancy referral. Police departments may initiate a referral for Differential Response.
Fee
No fee for services.
Eligibility
Monroe County families with school-age children exhibiting challenging behavior. Examples include family conflict, leaving home without permission, violating curfew, struggling in school, aggressive behavior, not following rules, stealing, trespassing, vandalism, gang involvement, sex trafficking, using drugs and alcohol, and school attendance concerns.
Languages
Spanish
Service area
Monroe County, New York
Agency info
MONROE COUNTY OFFICE OF PROBATION - COMMUNITY CORRECTIONS
Monroe County Office of Probation helps youth who are involved in the juvenile justice system. Services offered include, assessments, intake and diversion services, referrals to community programs and supports including family counseling, mental health treatment, substance abuse counseling, conflict resolution, and education services.