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ADULT PROTECTIVE SERVICES (APS) | ALBANY COUNTY DEPARTMENT OF SOCIAL SERVICES

162 Washington Avenue, Albany, NY 12210

Eligibility

Individuals ages 18 years and older:
  • with a physical or mental impairment
  • who are at risk of harm either by their own or others' actions
  • who have no one willing or able to responsibly assist

Hours

Monday - Friday, 8:30 AM - 4:30 PM
(844) 697-3505
Voice·

Hotline | NYS Office of Children and Family Services

Languages

Spanish

Application process

Call, fax, or email to report a concern/complaint

Fees

None

Service area

Albany County, New York
A state-mandated service provided by every county with the goal of keeping vulnerable adults safely residing in the community or in the least restrictive alternative. It involves intake, investigation, and assessment of referrals of abuse, neglect, and financial exploitation of qualifying vulnerable adults. APS workers develop services plans with eligible clients to remedy physical abuse, sexual abuse, emotional abuse, neglect, financial exploitation, or to address unmet, essential needs of adults.

Last assured

11/09/2023

Providing organization

ALBANY COUNTY DEPARTMENT OF SOCIAL SERVICES
Provide various programs and services to Albany County residents, including Temporary Assistance, SNAP, HEAP, Child Care subsidy, Child Support Enforcement, Medicaid for long term care, and Adult Protective services.