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VITA at Elaine M. Panty Branch Library (formerly Riverside Library)

820 Tonawanda St, Buffalo, NY 14207

Eligibility

Service Area: WNY.

Hours

Appointments available starting February 5th, 2026: Thursdays, 1pm-5:30pm. Clients should arrive 15-20 minutes early on the day of their appointment.

Languages

Spanish, English

Application process

Call 211 to schedule an appointment or book an appointment online at: https://a.flexbooker.com/widget/ff1a4f02-4160-4cb1-842f-5628d804404c#chooseLocation A separate appointment is required for each year being filed for. If the client provides an email address when booking their appointment, they will be emailed the new intake form for 2026, which must be completed before the tax return can be started. If the client does not provide an email address, they can pick up the form from the library or fill it out at the time of their appointment. The form is also available for download here: https://freetaxbuffalo.com/docs/appt_call.pdf Instructions for clients: 1. Arrive 15-20 minutes early on the day of your appointment. 2. Bring your own pen. 3. Persons other than the taxpayer(s) will not be permitted in the building with you. Please leave children and other relatives at home. Please bring the following to your appointment: - Social Security cards for you, your spouse, and/or dependents - Proof of identification for yourself and/or your spouse (driver's license) - A copy of last year's tax return if you have it (very important but not essential) - Bank account information for the direct deposit of your refund (routing and account number) - Copy of IRS Identity Theft PIN Letter, if you received one - Copies of any letters/notices from the IRS or NY State Bring the following as they apply: - ALL Wage Statements (W-2) from your employer - if not received, you must contact the employer - Information for all other income (ex: Self-employment / Lyft / Uber / Translation) - Information for all deductions/credits - Total paid to a day care provider and their tax ID number - Forms 1095-A, B or C (Health care /ACA Statements) - ANY FORMS 1099

Fees

Free.

Service area

Genesee County, NY
Wyoming County, NY
Cattaraugus County, NY
Erie County, NY
Chautauqua County, NY
Orleans County, NY
Niagara County, NY

Description

Provides free, in-person tax preparation with returns prepared by IRS certified volunteers.

Data provided by

211 Western New York

Providing organization

Buffalo & Erie County Public Library System