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UTILITY INTERVENTION AND NEW TECHNOLOGIES | NEW YORK DEPARTMENT OF STATE DIVISION OF CONSUMER PROTECTION

1 Commerce Plaza, 90 Washington Avenue, Albany, NY 12210

Call for details

Eligibility

New York State residents

Hours

Mon-Fri, 8:30 am-4:30 pm

Languages

Spanish

Application process

Call for Information

Fees

None/Not Applicable

Service area

New York
The agency is the statutory representative of consumers before state and federal regulators of utilities, such as the Public Service Commission and the Federal Energy Regulatory Commission, where we work to ensure that consumers have affordable, high quality and reliable utility services.

Last assured

10/09/2020

Providing organization

NEW YORK DEPARTMENT OF STATE DIVISION OF CONSUMER PROTECTION
The New York Department of State Division of Consumer Protection (formally the Consumer Protection Board) is the State's top consumer watchdog and "think tank". The core mission is to protect New Yorkers by publicizing unscrupulous and questionable business practices and product recalls, conducting investigations and hearings, enforcing the Do Not Call Law, researching issues, developing legislation, creating consumer education programs and materials, responding to individual marketplace complaints by securing voluntary agreements, and, representing the interests of consumers before the Public Service Commission PSC and other State and federal agencies.