ADULT PROTECTIVE SERVICES (APS) | ONONDAGA COUNTY DEPARTMENT OF ADULT & LONG TERM CARE SERVICES
421 Montgomery Street, Civic Center, 5th Floor, Syracuse, NY 13202
Eligibility
Individuals ages 18 years and older:
- with a physical or mental impairment
- who are at risk of harm either by their own or others' actions
- who have no one willing or able to responsibly assist
Hours
Monday - Friday, 8 AM - 4:30 PM
(315) 435-2815
Voice·
Admin | Stay on the line for representative or leave voicemail if busy
Website
https://onondaga.gov/aps/Application process
Call, fax, or email to report a concern/complaint
Fees
None
Service area
Onondaga County, New York
A state-mandated service provided by every county with the goal of keeping vulnerable adults safely residing in the community or in the least restrictive alternative. It involves intake, investigation, and assessment of referrals of abuse, neglect, and financial exploitation of qualifying vulnerable adults. APS workers develop services plans with eligible clients to remedy physical abuse, sexual abuse, emotional abuse, neglect, financial exploitation, or to address unmet, essential needs of adults.
Last assured
11/20/2025
Providing organization
ONONDAGA COUNTY DEPARTMENT OF ADULT & LONG TERM CARE SERVICES
Provides support to improve the quality of life and over all wellbeing for adults and those with long term care needs. Services include Office for Aging, Adult Protective Services, NY Connects, and Long Term Care Resource Center.