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New York State 211 home page

NY Connects - Erie County

95 Franklin St, Rm 1303, Buffalo, NY 14202

Eligibility
Erie County residents in need of long-term care.
Hours
Monday-Friday, 8:30am-4:30pm.
(800) 396-2705
Voice·

Toll-Free

(716) 858-8526
Voice·

Main Phone

Languages
Spanish, English
Application process
Call for information, email, or walk in.
Fees
No fees for information and referrals. Call for information regarding other programs.
Service area
Erie County, NY
Aging and Disability Resource Center for Erie County serving as a "one-stop" for help navigating the Long Term Care Systems in Erie County. A comprehensive screening process by Information and Assistance Specialists provides personalized options counseling to help consumers make informed decisions and assist in accessing available Long Term Services and Support options. Information and assistance provided to older population, disabled individuals of all ages, and caregivers. Information and assistance is available in various ways including telephone access; face-to-face meetings at the office, in the community, or in the home; and via email. Also provides an online resource directory of providers of long term services and supports, information about the different types of such services, and contact information for the local programs; directory available at www.nyconnects.ny.gov. Serves as the point of contact for several other programs run through the Department of Senior Services, such as the Senior Farmers' Market Nutrition Program, which provides low-income seniors with coupons that can be exchanged for eligible foods (fruits, vegetables, honey, and fresh-cut herbs) at farmers' markets, roadside stands, and community supported agriculture (CSA) programs. Call for more information. Telephonic interpretation available for languages besides English and Spanish, as well as Deaf Adult Access Services.
Last assured
10/07/2025
Providing organization
Erie County - Department for the Aging