ONONDAGA COUNTY CHILD SUPPORT SERVICES | ONONDAGA COUNTY DEPARTMENT OF SOCIAL SERVICES
421 Montgomery Street, Syracuse, NY 13202
Eligibility
Onondaga County residents with child support agreements or clients that need to establish paternity and a child support agreement for any child in their home
Hours
Administrative hours: Monday - Friday, 8 AM - 4 PM
Child Support Customer Service: Monday - Friday, 8:30 AM - 5 PM
Child Support Information Line available 24 Hours / 7 Days
(315) 671-2000
Voice·
Other | File a petition or check on a court date
(800) 846-0773
Voice·
Other | Check on payment amounts/dates
(888) 208-4485
Voice
(866) 461-4093
Voice
(315) 435-2222
Voice
(315) 435-6839
Voice
Email[email protected]
Application process
Call or walk-in for information and services
Fees
None; child support order amounts vary by case
Service area
Onondaga County, New York
Assists custodial parents and their children with locating absent parents, establishing paternity, obtaining support for their children, and enforcing the terms of the Family Court/Supreme Court orders of support.
Last assured
11/25/2025
Providing organization
ONONDAGA COUNTY DEPARTMENT OF SOCIAL SERVICES
Provide various programs and services to Onondaga County residents, including Adult Services, Child Support Enforcement, Public Health Insurance, SNAP, and Temporary Assistance.
If callers are in need of rent payment assistance, utility assistance, or food assistance AND they are already covered under Medicaid insurance, please encourage callers to visit HealthyAlliance.org/MyScreening to see what they qualify for. Please do not refer callers to this website if they are not already receiving Medicaid.