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Genesee County Main Office - Batavia - Community Action of Orleans & Genesee

Resource Name:Genesee County Main Office - Batavia - Community Action of Orleans & Genesee

address

5073 Clinton Street Rd, Batavia, NY 14020

Eligibility

Individuals and families at or below 200% of the Federal Poverty Level. Service Area: Genesee County.

Hours

Walk-In: Tuesday & Thursday, 9am-3pm. By appointment only: Monday, Wednesday, & Friday call to schedule.
(585) 589-5605

Voice

·

Orleans County Main Office

(585) 343-7798

Voice

·

Main Phone

Application process

Call or walk in during service hours. Proof of identity and income required; see documentation requirements below. Proof of ID:
  • Adults 18 and older: Government-issued ID, such as driver's license, state ID card, or benefit card with photo.
  • Children: Birth certificate, insurance card, or student ID.
Proof of Income:
  • Wage Earners: Two most recent paystubs.
  • SSI/SSDI Recipients: Social security award letter or most recent bank statement showing deposit.
  • Pension/Annuity Recipients: Annual award letter or most recent bank statement showing deposit.
  • Child Support Recipients: Court order or printout of pay history from child support website.
  • TANF/DSS: DSS budget.

Fees

Free.

Service area

Genesee County, NY
Provides emergency services on a walk-in or referral basis, including:
  • Food pantry access
  • Cleaning supplies, hygiene supplies, diapers, and baby wipes (while supplies last)
  • Vouchers for clothing and household items
  • Emergency rental assistance to prevent eviction (based on funding availability)
  • Emergency utility assistance to avoid service disconnection (based on funding availability)
Case management services are available to connect individuals and families with essential community resources, develop individualized plans, and provide ongoing support with the goal of empowering participants to achieve long-term stability and self-sufficiency while addressing immediate needs.

Last assured

07/21/2026

Providing organization

Community Action of Orleans & Genesee