HOME ENERGY ASSISTANCE PROGRAM/HEAP | SENECA COUNTY DIVISION OF HUMAN SERVICES

1 Dipronio Drive, Waterloo, NY 13165

Eligibility

Low income or recipient of Temporary Assistance and/or SNAP benefits. Income guidelines apply. Furnace repair: home must be owner-occupied. For cooling assistance, must qualify for HEAP and also have at least one family member with a medical condition made worse by heat.

Hours

M-F 8:30AM-5:00PM.

(315) 539-1815

Voice - Main | Independent Living Skills

Fax

Voice

Voice

Voice - After Hours | Ask for on call worker

[email protected]

Application process

Regular benefits: Call, visit website, or mail in application. SNAP recipient households: Call worker for assistance. Temporary assistance households: Call worker assigned to household. All other households: Call appointment line. Call for information. Emergency benefits: Call or walk in. Must have already received a regular HEAP benefit.

Fees

No fee for services.

Service area

Seneca County, New York

Description

* Facilitates applications for financial assistance to low income individuals through the Home Energy Assistance Program (HEAP), which offers various benefit components. Regular benefit: assists low income individuals with the cost of heating their home. Regular HEAP applications: Open November. Emergency benefit: assists low income individuals who are facing a heat or heat related energy emergency. Open January. Heating equipment repair or replacement: assists low income homeowners repair/replace their furnace. Heating Equipment Repair or Replacement applications: Open November. Heating Equipment Tune-Up: provides equipment inspections and cleanings prior to the start of the heating season. Heating Equipment Tune-Up Component Applications: Open November. Cooling Assistance: provides cooling assistance service to HEAP eligible households that include an individual with a documented medical condition that is exacerbated by heat. Cooling Assistance Applications: Open May.

Data provided by

211 Life Line Finger Lakes

What's Here

Heating Fuel Payment Assistance Carbon Monoxide Detectors Appliances Extreme Heat Cooling Programs Chimney Sweeping Electric Service Payment Assistance Furnace Maintenance/Repair Gas Service Payment Assistance

Providing organization

SENECA COUNTY DIVISION OF HUMAN SERVICES

Seneca County Division of Human Services in collaboration with the community, provides access to resources, community programs and benefits for individuals and families.