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NYSEG, NEW YORK STATE ELECTRIC AND GAS CORPORATION - CUSTOMER SERVICE | NYSEG, NEW YORK STATE ELECTRIC AND GAS CORPORATION

Resource Name:NYSEG, NEW YORK STATE ELECTRIC AND GAS CORPORATION - CUSTOMER SERVICE | NYSEG, NEW YORK STATE ELECTRIC AND GAS CORPORATION

address

1387 Dryden Rd, Ithaca City, NY 14850

Hours

Mon 8am - 4:30pm Tue 8am - 4:30pm Wed 8am - 4:30pm Thu 8am - 4:30pm Fri 8am - 4:30pm
(888) 315-1755

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Toll-Free | Payment arrangements

711

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TTY | NYS Relay Service

(800) 572-1111

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Toll-Free | Customer service, billing, turn ons/offs

(800) 572-1131

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Toll-Free | Electricity interruptions/emergencies, 24 hours

(800) 572-1121

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Toll-Free | Natural gas emergency, 24 hours

Service area

New York
Energy services and delivery company providing electricity and natural gas service in Tompkins County and electricity service in these Cortland County townships: Cincinnatus Freetown Harford Lapeer Marathon, including Village of Marathon Taylor WilletWeb site to determine if a power outage has been reported in your area:http://www.nyseg.com/outages/outageinformation.html

Last assured

04/10/2026

Providing organization

NYSEG, NEW YORK STATE ELECTRIC AND GAS CORPORATION
NYSEG, a subsidiary of Iberdrola USA, provides electricity and natural gas to more than 40% of upstate New York.Iberdrola USA, a subsidiary of global energy company Iberdrola, S.A., provides energy services and delivery in upstate New York and New England.