NYSEG, NEW YORK STATE ELECTRIC AND GAS CORPORATION - CUSTOMER SERVICE | NYSEG, NEW YORK STATE ELECTRIC AND GAS CORPORATION
1387 Dryden Rd, Ithaca City, NY 14850
Hours
Mon 8am - 4:30pm
Tue 8am - 4:30pm
Wed 8am - 4:30pm
Thu 8am - 4:30pm
Fri 8am - 4:30pm
(800) 572-1111
Voice·
Toll-Free | Customer service, billing, turn ons/offs
711
Voice·
TTY | NYS Relay Service
(888) 315-1755
Voice·
Toll-Free | Payment arrangements
(800) 572-1121
Voice·
Toll-Free | Natural gas emergency, 24 hours
(800) 572-1131
Voice·
Toll-Free | Electricity interruptions/emergencies, 24 hours
Websitehttps://www.nyseg.com
Service area
New York
Energy services and delivery company providing electricity and natural gas service in Tompkins County and electricity service in these Cortland County townships: Cincinnatus Freetown Harford Lapeer Marathon, including Village of Marathon Taylor WilletWeb site to determine if a power outage has been reported in your area:http://www.nyseg.com/outages/outageinformation.html
Last assured
04/10/2026
Providing organization
NYSEG, NEW YORK STATE ELECTRIC AND GAS CORPORATION
NYSEG, a subsidiary of Iberdrola USA, provides electricity and natural gas to more than 40% of upstate New York.Iberdrola USA, a subsidiary of global energy company Iberdrola, S.A., provides energy services and delivery in upstate New York and New England.