Connect ALL | ESD Regional Office - Finger Lakes
225 East Ave, Suite 101, Rochester, NY 14604
Eligibility
New York State households with income at or under 150% of the federal poverty line. For reference, households already receiving government services such as SNAP or Medicaid will be eligible.
Hours
24/7, call 211 or navigate to mapmybroadband.dps.ny.gov/explore
(585) 399-7050
Voice·
Regional Director - Laura Fox O'Sullivan
(211)
Voice·
Call for info on discounted internet services!
Application process
Assistance available: Call 211 to get find out what providers offer Affordable Broadband plans in your area, or to make an appointment for an enrollment specialist to help you enroll.
Self-service: Visit mapmybroadband.dps.ny.gov/explore to identify which Internet Service Providers (ISP) offer affordable plans in your area, and complete the eligibility form with that ISP.
For Eligibility see https://www.spectrum.net/support/account-and-billing/spectrum-internet-assist-ny
Fees
None for navigation service; fees for Affordable Broadband vary, call for details.
Service area
NY
Expands access to internet service by ensuring large internet service providers offer affordable options for high-speed internet to low-income customers, and by investing in continued broadband deployment throughout the state
Last assured
01/28/2026
What's Here
Providing organization
Empire State Development