CONSUMER ASSISTANCE UNIT | NEW YORK DEPARTMENT OF STATE DIVISION OF CONSUMER PROTECTION
1 Commerce Plaza, Albany, NY 12210
Eligibility
New York State residents
Hours
Agency requests client call for details
Languages
Spanish
Application process
Call for Information
Fees
None/Not Applicable
Service area
NY
Operates a toll-free consumer complaint phone line and a website, to help residents with Identity theft, credit card fraud, and other consumer fraud issues, will mediate with businesses about consumer complaints.
Last assured
04/23/2024
Providing organization
NEW YORK DEPARTMENT OF STATE DIVISION OF CONSUMER PROTECTION
The New York Department of State Division of Consumer Protection core mission is to protect New Yorkers by publicizing unscrupulous and questionable business practices and product recalls, conducting investigations and hearings, enforcing the Do Not Call Law, researching issues, developing legislation, creating consumer education programs and materials, responding to individual marketplace complaints by securing voluntary agreements, and, representing the interests of consumers before the Public Service Commission PSC and other State and federal agencies.