Energy Affordability Program (EAP) - NYS DPS
Ellicott Square Bldg, 295 Main St, Rm 1050, Buffalo, NY 14203
New York households with income levels at or below the Federal Poverty Level, including those who benefit from the following public assistance programs: - Home Energy Assistance Program (HEAP) - Lifeline Telephone Service Program - Supplemental Nutrition Assistance Program (SNAP) - Medicaid - Veterans Disability or Survivors Pension - Supplemental Security Income (SSI) - Federal Public Housing Assistance - Utility Guarantee / Direct Vendor programs - Temporary Assistance for Needy Families (TANF) - Safety Net Assistance This also includes these additional programs for New York Tribal Lands: - Bureau of Indian Affairs General Assistance - Head Start - Tribal TANF - Food Distribution Program on Indian Reservations All large electric and natural gas utilities provide the EAP discount to households that receive a Home Energy Assistance Program (HEAP) benefit, regardless of fuel or benefit type.
Relevant hours are those of the client's utility provider.
Toll Free Complaint Helpline
Gas & Electric Emergency Shut-off Hotline
Public Service Commission TTY
Public Service Commission Toll-Free Information Line: 1-888-ASK-PSC1
Fax
Households may be enrolled automatically if they receive benefits from a government assistance program. All large electric and natural gas utilities provide the EAP discount to households that receive a Home Energy Assistance Program (HEAP) benefit, regardless of fuel or benefit type. To verify whether your account is enrolled, contact your utility provider. Customers can contact their provider by phone, fax, mail, website, or email for information about the EAP program. The utility provider will share information on eligibility, monthly benefit amounts, and any application procedure that may be necessary.
Free.
Orleans County, NY Niagara County, NY Chautauqua County, NY Wyoming County, NY Genesee County, NY Erie County, NY Cattaraugus County, NY
Provides financial relief to low-income New York households by making their electric and/or natural gas utility bills more affordable through monthly bill discounts.
211 Western New York
New York State - Department of Public Service (NYS DPS)
