Provides comprehensive supportive services to crime victims, witnesses and their families. Advocates help victims understand the criminal justice process and their rights, assess their needs, and offer assistance with a trauma-informed, holistic approach. Services may include, but are not limited to: - Case management through updates and advocacy - Supportive counseling, crisis intervention and safety planning - Emotional support and accompaniment to court proceedings and prosecutor meetings - Assistance with New York State Office of Victim Services compensation claim applications - Assistance with victim impact statement submissions - Post-conviction support and education on probation, correctional and parole processes - Information and referrals to outside agencies - Specialized training to assist families of homicide victims, child victims, domestic/intimate partner violence victims, elderly victims and special needs victims