Energy and Housing Services | Rochester Gas and Electric (RG&E) (Admin Site)

Provides electric and natural gas to residents and businesses.

Data provided by

Finger Lakes Region 211

Physical Address

89 E Avenue, Rochester, NY 14649

Hours

Fees vary.

Voice

800-743-1701

Life-threatening Electricity Emergency

Voice

800-295-7323

24 hour self-service line.

Voice

811

Dig Safe

Voice

800-743-1702

Natural Gas Emergency

Voice

800-743-2110

Customer Service

Voice

711

Voice

800.743.1702

Gas Emergency

Voice

800-295-7323

24 hours self service line

Voice

800-743-2110

Customer Service

Voice

800-743-1701

Electricity emergency

Fee

Fees vary.

Eligibility

Upstate New York, including parts of Allegany County.

Service area

Allegany County, NY

Agency info

Rochester Gas and Electric (RG&E)