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NYSEG, NEW YORK STATE ELECTRIC AND GAS CORPORATION - CUSTOMER ADVOCATE | NYSEG, NEW YORK STATE ELECTRIC AND GAS CORPORATION

Marcy Minoia, 18 Link Drive, Binghamton, NY 13903

62 and older, blind, or disabled (has SSDI, SSI), or on life-supportive equipment.
Mon 7am - 3:30pm Tue 7am - 3:30pm Wed 7am - 3:30pm Thu 7am - 3:30pm Fri 7am - 3:30pm
(800) 572-1111

Voice - Other | Call to be referred to the Advocate

https://www.nyseg.com
[email protected]

Cortland County, New York
Tompkins County, New York

Description

consumer advocacy and education crisis intervention to customers with financial difficulties referrals to area financial assistance programs, weatherization, and conservation referrals information on energy assistance and friendly reminder programs, balanced billing and payment arrangements materials and training for human resource personnel on the Home Energy Fair Practices Act (HEFPA), NYSEG programs, electric and gas safety and energy conservationEnergy Assistance Programsto help eligible customers gain control of their energy bills, including bill credit/rate reduction, arrears forgiveness and reconnection fee waiver. Energy Assistance monthly bill credits for customers whose regular or emergency HEAP payments are applied to their accountsOctober 2024 Update: Please provide NYSEG customers with any inquires to NYSEG customer service at 800-572-1111 Monday-Friday 7am-7pm. If a customer advocate is needed the customer's account will be referred to the advocate.Please do not give NYSEG customers Marcy's direct phone number or email address.

Data provided by

211 Tompkins Cortland

Providing organization

NYSEG, NEW YORK STATE ELECTRIC AND GAS CORPORATION

NYSEG, a subsidiary of Iberdrola USA, provides electricity and natural gas to more than 40% of upstate New York.Iberdrola USA, a subsidiary of global energy company Iberdrola, S.A., provides energy services and delivery in upstate New York and New England.