OFFICE OF CONSUMER SERVICES | OFFICE OF CONSUMER SERVICES
90 Church Street, 4th Floor, New York City, NY 10007
Fax - Fax
Fax - Fax
Voice - Main
Voice - Main
Voice - TDD
Agency requests client call for details
Agency requests client call for details
NY
Description
Provides direct and timely assistance to consumers in resolving individual disputes with utilities. Provides an informal hearing process and appeals process for consumers or businesses who are not satisfied with initial complaint responses. Consumers may file utility complaints by phone or online.
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211 Hudsson Valley / ADK
Providing organization
NEW YORK STATE PUBLIC SERVICE COMMISSION
Ensures safe, secure and reliable access to electric, gas, steam, telecommunications and water services for New York State residents and business consumers, at just and reasonable rates. Residents of Nassau and Suffolk Counties may contact this office for assistance.