211/LIFE LINE | GOODWILL OF THE FINGER LAKES

Offers crisis intervention and suicide hotline services.* Offers comprehensive information and referral to community human services.* Maintains an updated and comprehensive community resource database listing over 6400 agencies and programs (services listed include housing, food, shelter, mental health, substance abuse, employment, education, health-related services, criminal justice, and legal resources, and other family and community resources). Accredited by the American Association of Suicidology and the Alliance of Information & Referral Systems.* Serves as the hub site for the 211 Finger Lakes Region, working with two partner sites to provide information & referral services to a 13 county region in the Finger Lakes (Allegany, Cayuga, Chemung, Cortland, Livingston, Monroe, Ontario, Seneca, Schuyler, Steuben, Tompkins, Wayne, and Yates Counties). 211/LIFE LINE answers all after-hours, weekend, and holiday calls for the region.* Contracts with outside customers to serve as a contact center providing phone response and live chat services for other human service/hotline initiatives. A member of the 988 Suicide and Crisis Hotline accepting regional calls made to this national hotline network. A core member of the 988 Suicide and Crisis Hotline network's Crisis Chat Services.

Last assured

06/28/2023

What's Here

Internet Based Crisis Intervention Suicide Prevention Hotlines General Crisis Intervention Hotlines 211 Systems

Providing organization

GOODWILL OF THE FINGER LAKES

Goodwill of the Finger Lakes prepares and empowers people with barriers to independence to be self-sufficient and contribute to their families and communities.===thrift, thrift store