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TEMPORARY ASSISTANCE | ONEIDA COUNTY DEPARTMENT OF FAMILY AND COMMUNITY SERVICES

100 West Dominick Street, Rome, NY 13440

Eligibility
Eligibility based on household size, available income, and expenses; call for information at (315) 798-5502 or visit mybenefits.ny.gov
Hours
M-F 8:30AM-4:30PM
(800) 541-0151
Voice·

Main | Main county phone line

Application process
Call or walk-in to apply or submit application at mybenefits.ny.gov
Fees
None
Service area
Oneida County, New York
Offers temporary help for individuals and families in need while they work towards self sufficiency. Will assist with security deposit or first month's rent, but not both. Family Assistance (FA) provides money for families with children. Cash benefits are limited to five years in a recipient's lifetime. After five years, a Family Assistance recipient may continue to receive benefits if an adult is disabled and cannot work or may be required to apply for assistance through the Safety Net category. Safety Net Assistance (SNA) provides money for basic living expenses for single adults and childless couples (or families who have used up their five-year limit of FA). Cash benefits are limited to two years in a recipient's lifetime. After two years, the non-cash Safety Net Assistance voucher system provides benefits. Emergency Temporary Assistance through Emergency Assistance for Families (EAF) or Emergency Safety Net Assistance (ESNA) provides assistance for crisis situations including evictions, moving expenses, utility shutoffs, and diversion payments to help individuals avoid the need for ongoing assistance. Individuals do not need to be on public assistance to receive Emergency Temporary Assistance.
Last assured
12/30/2025
Providing organization
ONEIDA COUNTY DEPARTMENT OF FAMILY AND COMMUNITY SERVICES
Provide various programs and services to Oneida County residents, including Adult Services, Child Support Enforcement, Public Health Insurance, SNAP, and Temporary Assistance.