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CONSUMER ASSISTANCE AND PROTECTION | NEW YORK STATE DEPARTMENT OF HEALTH

1565 Jefferson Road, Suite 120, Rochester, NY 14623

None.
M-F 8:30AM-4:45PM.
(800) 628-5972

Voice - Intake | Home Care and Hospice Complaints

(866) 893-6772

Voice - Intake | Adult Care and Assisted Living Complaints

(800) 804-5447

Voice - Intake | Hospital Patient Care Complaints

(800) 682-6056

Voice - Intake | Laboratory Complaints

(888) 201-4563

Voice - Intake | Nursing Home Complaints

https://www.health.ny.gov/health_care/consumer_information/

Call for information. Visit website for full list of phone numbers.

No fee for services.

Yates County, New York
Ontario County, New York
Chemung County, New York
Wayne County, New York
Seneca County, New York
Monroe County, New York
Schuyler County, New York
Livingston County, New York
Steuben County, New York

Description

* Enforces federal and state health care standards, codes, rules and regulations to maintain acceptable patient care standards.* Investigates complaints concerning health care facilities, hospitals, nursing homes, home health agencies, clinics, and emergency medical services, physicians, nurses, or other health care providers, and health insurance providers.

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211 Life Line Finger Lakes

Providing organization

NEW YORK STATE DEPARTMENT OF HEALTH

New York State Department of Health oversees sites and programs devoted to diagnoses, treatment and research for public health problems. Reviews quality of health related programs including nursing homes. Response to health threats. Facilitates professional medical discipline.