Child Protective Services - GCDSS
Resource Name:Child Protective Services - GCDSS
address
5130 E Main Street Rd, Ste 3, Batavia, NY 14020
Eligibility
Children under 18 years old who are being abused or maltreated, as well as their parents and family members.
Service Area: Genesee County.
Hours
Monday-Friday, 8:30am-5pm.
New York State Phone Lines: 24 hours a day, 7 days a week.
(800) 342-3720
Voice
·New York State Video Relay
(585) 344-2587
Voice
·SNAP
(800) 638-5163
Voice
·New York State TTY/TDD
(585) 344-2580
Voice
·Fraud Investigator
(888) 208-4485
Voice
·Child Support Enforcement
(585) 343-5548
Fax
·Fax
(585) 344-2580
Voice
·Main Phone
(585) 343-5548
Voice
·Fax
(585) 344-2580
Voice
·HEAP
Application process
Call to make a report.
Fees
Free.
Service area
14125, NY
14013, NY
14054, NY
14005, NY
14020, NY
14020, NY
14525, NY
14482, NY
14143, NY
14416, NY
14058, NY
14013, NY
14056, NY
14056, NY
14482, NY
14036, NY
14486, NY
14021, NY
14125, NY
14036, NY
14422, NY
14054, NY
14040, NY
14557, NY
Investigates child abuse and maltreatment reports to protect children (under 18 years old) from further abuse or maltreatment and to provide rehabilitative services to children, parents, and other family members involved.
Last assured
10/17/2025
What's Here
Providing organization
Genesee County - Department of Social Services (GCDSS)