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New York State 211 home page

Child Support Enforcement - GCDSS

5130 E Main Street Rd, Ste 3, Batavia, NY 14020

Eligibility
Custodial parents in need of assistance in obtaining financial support and medical insurance coverage for their children. Service Area: Genesee County.
Hours
Monday-Friday, 8:30am-5pm. New York State Child Support Line: 24 hours a day, 7 days a week.
(585) 344-2580
Voice·

Fraud Investigator

(585) 344-2580
Voice·

HEAP

(888) 208-4485
Voice·

New York State Child Support Line

(585) 344-2587
Voice·

SNAP

(585) 344-2580
Voice·

Main Phone

(585) 344-8590
Voice·

Fax

Application process
Call for information.
Fees
Federal law requires a $35 annual fee to be withheld from the amount the custodial parent receives when at least $550 has been received between October 1 and September 30. The fee is withheld only if you have never received Temporary Assistance for Needy Families (TANF) benefits.
Service area
14486, NY 14040, NY 14013, NY 14036, NY 14054, NY 14143, NY 14125, NY 14036, NY 14482, NY 14013, NY 14557, NY 14021, NY 14525, NY 14020, NY 14482, NY 14058, NY 14416, NY 14056, NY 14125, NY 14056, NY 14020, NY 14422, NY 14005, NY 14054, NY
Provides custodial parents with assistance in obtaining financial support and medical insurance coverage for their children by locating parents, establishing paternity, establishing support orders, and collecting and distributing child support payments.
Last assured
08/14/2025
Providing organization
Genesee County - Department of Social Services (GCDSS)
Child Support Enforcement - GCDSS