Community Health Access to Addiction & Mental Healthcare Project (CHAMP)

Albany, NY 12229

Eligibility

New York State consumers and providers of mental healthcare and substance use disorder healthcare. Service Area: New York State.

Hours

Helpline: Monday-Friday, 9am-4pm.

(888) 614-5400

Voice - CHAMP Helpline

(800) 597-8481

Voice - OMH Customer Relations

(716) 885-4096

Voice - WNY Field Office Fax

(716) 533-4075

Voice - WNY Field Office Phone

champny.org/

Application process

Call the Helpline.

Fees

Free.

Service area

Wyoming County, NY
Erie County, NY
Orleans County, NY
Cattaraugus County, NY
Chautauqua County, NY
Genesee County, NY
Niagara County, NY

Description

The CHAMP Helpline is a free and confidential resource for New York State providers and consumers seeking assistance with accessing substance use disorder and/or mental healthcare insurance benefits. Helpline representatives assist callers with a range of issues regarding access to substance use disorder and mental healthcare issues, including helping ensure fair reimbursement of mental healthcare and substance use disorder services and fighting insurance denials of care.

Data provided by

211 Western New York

What's Here

State / Local Health Insurance Program Appeals / Complaints Specialized Information and Referral Therapy Referrals Medicaid Appeals / Complaints Substance Use Disorder Referrals

Providing organization

New York State - Office of Mental Health (OHM)