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Community Health Access to Addiction & Mental Healthcare Project (CHAMP)

Eligibility

New York State consumers and providers of mental healthcare and substance use disorder healthcare. Service Area: New York State.

Hours

Helpline: Monday-Friday, 9am-4pm.
(888) 614-5400
Voice·

CHAMP Helpline

(800) 597-8481
Voice·

OMH Customer Relations

(716) 885-4096
Voice·

WNY Field Office Fax

(716) 533-4075
Voice·

WNY Field Office Phone

Application process

Call the Helpline.

Fees

Free.

Service area

Niagara County, NY Chautauqua County, NY Cattaraugus County, NY Genesee County, NY Erie County, NY Wyoming County, NY Orleans County, NY
The CHAMP Helpline is a free and confidential resource for New York State providers and consumers seeking assistance with accessing substance use disorder and/or mental healthcare insurance benefits. Helpline representatives assist callers with a range of issues regarding access to substance use disorder and mental healthcare issues, including helping ensure fair reimbursement of mental healthcare and substance use disorder services and fighting insurance denials of care.

Last assured

04/22/2020

Providing organization

New York State - Office of Mental Health (OHM)
Community Health Access to Addiction & Mental Healthcare Project (CHAMP)