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MANAGED CARE COMPLAINTS | NEW YORK STATE DEPARTMENT OF HEALTH

Resource Name:MANAGED CARE COMPLAINTS | NEW YORK STATE DEPARTMENT OF HEALTH

address

335 E Main Street, Suite 2, Rochester, NY 14604

Eligibility

None.

Hours

M-F 8:00AM-4:30PM.
(800) 663-6114

Voice

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Toll-Free | Physician Complaints

(888) 201-4563

Voice

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Toll-Free | Nursing Home Complaints

(800) 804-5447

Voice

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Toll-Free | Hospital/Primary Care Complaints/EMS

(800) 628-5972

Voice

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Toll-Free | Home Health Care Complaints

Application process

Call for information.

Fees

No fee for service.

Service area

New York
  • New York State hotline to receive complaints about consumers' health insurance.
    Phone automatically rings into the office closest to the caller.

Last assured

03/17/2026

Providing organization

NEW YORK STATE DEPARTMENT OF HEALTH
New York State Department of Health oversees sites and programs devoted to diagnoses, treatment and research for public health problems. Reviews quality of health related programs including nursing homes. Response to health threats. Facilitates professional medical discipline.
MANAGED CARE COMPLAINTS | NEW YORK STATE DEPARTMENT OF HEALTH