MANAGED CARE COMPLAINTS | NEW YORK STATE DEPARTMENT OF HEALTH
335 E Main Street, Suite 2, Rochester, NY 14604
Eligibility
None.
Hours
M-F 8:00AM-4:30PM.
(800) 804-5447
Voice·
Toll-Free | Hospital/Primary Care Complaints/EMS
(800) 663-6114
Voice·
Toll-Free | Physician Complaints
(800) 628-5972
Voice·
Toll-Free | Home Health Care Complaints
(888) 201-4563
Voice·
Toll-Free | Nursing Home Complaints
(585) 423-8042
Voice
Application process
Call for information.
Fees
No fee for service.
Service area
New York
- New York State hotline to receive complaints about consumers' health insurance.
Phone automatically rings into the office closest to the caller.
Last assured
03/17/2026
What's Here
Providing organization
NEW YORK STATE DEPARTMENT OF HEALTH
New York State Department of Health oversees sites and programs devoted to diagnoses, treatment and research for public health problems. Reviews quality of health related programs including nursing homes. Response to health threats. Facilitates professional medical discipline.