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INDEPENDENT CONSUMER ADVOCACY NETWORK - AOP | ACTION FOR OLDER PERSONS

609 E Main St, Ste 11, Endicott, NY 13760

Eligibility
Individuals in need of long-term care services
Hours
Mon 8:30 am - 4:00 pm Tue 8:30 am - 4:00 pm Wed 8:30 am - 4:00 pm Thu 8:30 am - 4:00 pm Fri 8:30 am - 4:00 pm
Application process
Call for information
Fees
Free
Service area
Otsego County, New York Chenango County, New York Delaware County, New York Broome County, New York
ICAN is the New York State Ombudsman program for people with Medicaid long-term care services - through either a Medicaid Managed Care Plan or Managed Long-Term Care Plan. All services are free and confidential. Services include: Private, one-on-one counseling about health insurance options that provide long-term care services in the home and skilled nursing facility (nursing home) whether in person at AOP's offices, over the phone, or in your home. Assistance can include appeals of denied services, approved but incomplete services, fair hearings, issues related to Medicaid transportation services, etc. Educational sessions for consumers and caregivers Professional training for social services organizations Educational material provided through this website
Last assured
06/25/2025
Providing organization
ACTION FOR OLDER PERSONS
Works to enhances the lives of adults living in Broome, Delaware, Chenango, Cortland, Otsego and Tioga counties. Through classes, seminars, counseling sessions, and advocacy, AOP volunteers and staff impact the lives of thousands of people each year.