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Home Energy Assistance Program (HEAP) - WCDSS

466 North Main Street, Warsaw, NY 14569

Eligibility

Low income households meeting HEAP eligibility requirements; call for information. Heating Equipment Repair & Replacement (HERR) Benefit: Individuals aged 60 and older who own and reside in their own home. Emergency HEAP Benefits are based on income, available resources, and type of emergency. You may be eligible if: - Your electricity is necessary for your heating system or thermostat to work and is either shut-off or scheduled to be shut off, OR - Your electric or natural gas heat is off or scheduled to be shut off, OR - You are out of fuel, or you have less than one quarter tank of fuel oil, kerosene or propane, or have less than a ten day supply of wood, wood pellets, cord or other deliverable heat source AND - Your income is at or below current income guidelines, the heating and/or electric bill is in your name, and your household's resources are less than $2000, or less than $3000 if any member of the household is age 60 or older. Service Area: Wyoming County.

Hours

Monday 8:30 AM - 4:30 PM Tuesday 8:30 AM - 4:30 PM Wednesday 8:30 AM - 4:30 PM Thursday 8:30 AM - 4:30 PM Friday 8:30 AM - 4:30 PM
(585) 786-8900

Voice - HEAP Office

(585) 786-8900

Voice - Heather Sheehan, Principal Program Specialist

Application process

Call for information or apply online.

Fees

None.

Service area

Wyoming County, NY

Description

A federally funded program administered by New York State to assist low income families with their energy needs. Multiple components are available to residents while funding is available. Home Energy Assistance Program (HEAP) components include Regular and Emergency benefit assistance towards heating and electricity costs, furnace repair, replacement, clean and tune, and cooling assistance. All approved benefits result in a credit on the heating or electric bill, or a delivery of fuel, equaling the benefit amount. Programs run annually until funding is exhausted. The Regular HEAP Benefit is open. The Emergency HEAP Benefit is closed. The Heating Equipment Repair & Replacement (HERR) Benefit is open to individuals aged 60 and older who own and reside in their own home. Eligible homeowners can apply to repair or replace their furnace, boiler, or other direct heating equipment necessary to keep their home's primary heating source working. Benefit amounts are based on the actual cost incurred to repair or replace essential heating equipment: $4,000 for a repair and $8,000 for a replacement. The Clean & Tune Benefit is closed. Applicants must meet all HEAP eligibility criteria in order to be eligible for the Heating Equipment Clean and Tune benefit. The Cooling Assistance Benefit is closed. Applicants must meet all HEAP eligibility criteria and a household member must have a medical need in order to be eligible for the Cooling benefit. All applicants are required to provide medical documentation that their medical condition is exacerbated by extreme heat, unless there is a vulnerable member in their household. This is defined as being over the age of 60 or under the age of 6. For complete details, visit New York State's HEAP web page: https://otda.ny.gov/programs/heap/

Data provided by

211 Western New York

Providing organization

Wyoming County - Department of Social Services (WCDSS)