PAYMENT ASSISTANCE PROGRAMS | ORANGE AND ROCKLAND UTILITIES - PORT JERVIS
15 Jersey Avenue, Port Jervis, NY 12771
Eligibility
Orange and Rockland Utility customers struggling to pay their utility bill due to an emergency situation and been denied for public assistance
Hours
Agency requests client call for details
(877) 434-4100
Voice·
Customer Service Line
(845) 352-9577
Voice·
Spring Valley
(845) 352-6000
Voice·
Main
(800) 533-5325
Voice·
Gas Emergency Hotline
Website
https://www.oru.com/en/Application process
Visit https://www.oru.com/en/accounts-billing/payment-assistance/new-york/neighbor-fund" to contact your local Salvation Army's Neighbor Fund for more information.
Fees
Sliding Fee Scale
Service area
Orange County, NY
Rockland County, NY
Offers two programs (The Neighbor Fund and Orange County Fuel Fund) for customers who have experienced a financial reversal and are struggling to pay their utility bill due to an unexpected medical problem, an accident, unemployment, etc. and have exhausted or been denied public assistance.
Last assured
04/17/2025
Providing organization
ORANGE AND ROCKLAND UTILITIES
A gas and electric company that maintains and powers Rockland and Orange counties.