TEMPORARY FINANCIAL ASSISTANCE | MONROE COUNTY DEPARTMENT OF HUMAN SERVICES
691 Saint Paul Street, Rochester, NY 14605
Eligibility
Income guidelines apply. Call or walk-in for information.
Hours
M-F 8:00AM-4:00PM.
(585) 753-6000
Voice·
Main | Westfall and Saint Paul St.
(585) 753-6960
Voice·
Intake | Appointment Line
(585) 753-6477
Voice·
Intake | Emergency Utility Assistance - case is not active or pending
(585) 753-2750
Voice·
Intake | Emergency Utility Assistance - case is active
(585) 753-2780
Voice·
Intake | Emergency Utility Assistance - case is pending
Languages
Spanish
Application process
Applications are available at both DHS locations (691 St. Paul Street and 111 Westfall Road), many community service agencies, on this website http://otda.ny.gov/programs/applications/ or can be mailed by calling the appointment line. Emergency assistance for food or rent must apply in person at 691 St. Paul Street.
Fees
No fee for service.
Service area
Monroe County, New York
- Provides emergency temporary financial assistance with paying for: Utility bills Rent* Offers benefits screening with assistance available online regarding eligibility requirements and application processes for Temporary Assistance, Food Stamps, Health Insurance, tax credits and other related programs by visiting www.mybenefits.ny.gov.
Last assured
08/12/2024
Providing organization
MONROE COUNTY DEPARTMENT OF HUMAN SERVICES
Monroe County Department of Human Services provides income support services, medical assistance and comprehensive services to populations in need.