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Domestic Violence Unit - OCDSS

14016 Route 31 West, Albion, NY 14411

Eligibility

Residents of Orleans County who are victims of domestic violence and in need of assistance.

Hours

Labor Day thru Memorial Day (September-May): Monday-Friday, 9am-5pm. Memorial Day thru Labor Day (May-September): Monday-Friday, 8:30am-4pm.

(585) 589-3163
Voice·

Child Support Enforcement Unit

(585) 589-3182
Voice·

HEAP

(585) 589-3174
Voice·

Child and Family Services

585-589-3174
Voice·

Main Phone

585-589-3154
Voice·

Fax

(585) 589-7000
Voice·

Main Phone

(585) 589-3161
Voice·

Foster Parents Program

(585) 589-3110
Voice·

Welfare Fraud Hotline

(877) 454-6463
Voice·

Kinship Care

585-589-5527
Voice·

After-Hours - Orleans County Sheriff's Dispatch

Application process

Call 585-589-3174 during regular daytime hours. After hours, call the Orleans County Sheriff's Dispatch at 585-589-5527; all services are available after hours.

Fees

Free.

Service area

14429, NY 14103, NY 14479, NY 14411, NY 14571, NY 14411, NY 14470, NY 14098, NY 14476, NY 14452, NY 14477, NY 14470, NY

Provides non-residential services to victims of Domestic Violence. Services include safety planning, basic counseling, case management, hospital accompaniment, domestic violence awareness/education, temporary assistance waivers/housing assistance, transportation, and referrals for immigrant/immigration services, safe dwelling/shelter, legal assistance, and other relevant supportive services. Also provides court advocacy including help with preparation and filing of Family Court documents such as orders of protection and custody, and will accompany victims to court upon request. All services continue to be available after hours via the Orleans County Sheriff's Dispatch.

Data provided by

211 Western New York

Providing organization

Orleans County - Department of Social Services (OCDSS)