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NEW YORK STATE ELECTRIC AND GAS | NEW YORK STATE ELECTRIC AND GAS

73 Wright Circle, Auburn, NY 13021

Eligibility
NYSEG customer.
Hours
Customer service hotline: M-F 7:00AM-7:00PM. Walk in: M&TH 9:00AM-3:00PM.
(800) 572-1111
Voice·

Toll-Free | Customer service hotline

(800) 572-1121
Voice·

Toll-Free | Natural gas odor emergency, 24 Hour Line

(800) 572-1131
Voice·

Toll-Free | Electric emergency, 24 Hour Line

Application process
Call for information.
Fees
Utility services: call for information. Customer and advocacy services: no fee for services.
Service area
Cayuga County, New York Wayne County, New York
  • Provider of electricity, natural gas and energy services.* Provides advocacy and crisis intervention to customers having financial difficulties through the customer advocacy program.
Last assured
05/11/2023
Providing organization
NEW YORK STATE ELECTRIC AND GAS
New York State Electric and Gas is a provider of electricity, natural gas and energy services.