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Utility Disconnection Hotline - Neighborhood Legal Services

237 Main St, Ste 400 (4th floor), Buffalo, NY 14203

Persons who have received utility disconnect notices, whose utility has already been disconnected, who have been denied Emergency Utility Assistance or HEAP through ECDSS, or who have another utility related issue. Certain income and asset guidelines apply; call for guidelines. Service Area: Erie and Niagara County.
Monday 9:00 AM - 5:00 PM Tuesday 9:00 AM - 5:00 PM Wednesday 9:00 AM - 5:00 PM Thursday 9:00 AM - 5:00 PM Friday 9:00 AM - 5:00 PM
(716) 847-0650

Voice - Main Phone - Erie County

(888) 869-6576

Voice - 24-Hour COVID-19 Legal Helpline

(716) 201-0046

Voice - Main Phone - Niagara County

(585) 343-5450

Voice - Genesee, Orleans, & Wyoming Counties

www.nls.org/

If denied HEAP or Emergency Utility Assistance by ECDSS, get the denial in writing, then call 716-847-0650 (Erie County) or 716.201.0046 (Niagara County) immediately and ask for the Utility Disconnection Hotline or state that you have a utility problem. You will be prompted to leave a message and a staff member will call you back.

None.

Niagara County, NY
Erie County, NY

Description

Provides free information, referrals, advice, and representation to persons who have received utility disconnect notices, whose utility has already been disconnected, who have been denied Emergency Utility Assistance or HEAP through ECDSS, or who have another utility related issue. If denied, applicants should get their denial in writing, then call the Utility Disconnection Hotline for possible representation. The applicant has 60 days from the date of the denial to request a Fair Hearing.

Data provided by

211 Western New York

Providing organization

Neighborhood Legal Services (NLS), Inc.