Emergency Services Office - Albion - Community Action of Orleans & Genesee

Provides emergency services on a walk-in or referral basis, including food pantry, rental assistance for eviction prevention, utility shut-off assistance, cleaning supplies, hygiene products, and diapers. Emergency clothing and limited household supplies available by voucher to Community Action's Main Street Thrift Store (also located at 131 South Main Street). Also offers personalized case management, through which clients can be connected with vital services such as primary care, behavioral health services, peer counseling, insurance enrollment, and health home coordination, with the goal of empowering families to achieve long-term self-sufficiency.

Data provided by

211 Western New York

Physical Address

131 S Main St, (Rear Entrance), Albion, NY 14411

Hours

Tuesday & Thursday, 9am-4pm; Friday, 9am-12 noon. Alternate hours available Monday, Wednesday, & Friday by appointment only.

Voice

(585) 589-5605

Main Phone

Voice

(585) 343-7798

Genesee County Main Office

Fax

(585) 589-9015

Fax

Application process

Call or walk in during service hours. Proof of identity and income required; see documentation requirements below. Proof of ID: - Adults 18 and older: Government-issued ID, such as driver's license, state ID card, or benefit card with photo. - Children: Birth certificate, insurance card, or student ID. Proof of Income: - Wage Earners: Two most recent paystubs. - SSI/SSDI Recipients: Social security award letter or most recent bank statement showing deposit. - Pension/Annuity Recipients: Annual award letter or most recent bank statement showing deposit. - Child Support Recipients: Court order or printout of pay history from child support website. - TANF/DSS: DSS budget.

Fee

Free to income eligible individuals and families.

Eligibility

Individuals and families at 200% of the Federal Poverty Level. Service Area: Orleans County.

Service area

Orleans County, NY

Agency info

Community Action of Orleans & Genesee