Emergency Services Office - Albion - Community Action of Orleans & Genesee
Resource Name:Emergency Services Office - Albion - Community Action of Orleans & Genesee
address
131 S Main St, (Rear Entrance), Albion, NY 14411
Eligibility
Individuals and families at or below 200% of the Federal Poverty Level.
Service Area: Orleans County.
Hours
Walk-In: Monday & Wednesday, 9am-3pm
Tuesday & Thursday, 9am-12 noon.
By appointment only: Friday, 12 noon - 3pm
call to schedule.
(585) 589-5605
Voice
·Main Phone
(585) 343-7798
Voice
·Genesee County Main Office
Website
https://www.caoginc.org/Application process
Call or walk in during service hours. Proof of identity and income required; see documentation requirements below.
Proof of ID:
- Adults 18 and older: Government-issued ID, such as driver's license, state ID card, or benefit card with photo.
- Children: Birth certificate, insurance card, or student ID.
- Wage Earners: Two most recent paystubs.
- SSI/SSDI Recipients: Social security award letter or most recent bank statement showing deposit.
- Pension/Annuity Recipients: Annual award letter or most recent bank statement showing deposit.
- Child Support Recipients: Court order or printout of pay history from child support website.
- TANF/DSS: DSS budget.
Fees
Free to income eligible individuals and families.
Service area
Orleans County, NY
Provides emergency services on a walk-in or referral basis, including:
- Food pantry access
- Cleaning supplies, hygiene supplies, diapers, and baby wipes (while supplies last)
- Vouchers for clothing and household items
- Emergency rental assistance to prevent eviction (based on funding availability)
- Emergency utility assistance to avoid service disconnection (based on funding availability)
Last assured
07/20/2026
Providing organization
Community Action of Orleans & Genesee