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UTILITY INTERVENTION AND NEW TECHNOLOGIES | NEW YORK DEPARTMENT OF STATE DIVISION OF CONSUMER PROTECTION

1 Commerce Plaza, Albany, NY 12210

Eligibility
New York State residents
Hours
Agency requests client call for details
(800) 697-1220
Voice·

Main

(518) 474-8583
Voice·

Main

(518) 486-4852
Voice·

Main

Languages
Spanish
Application process
Call for Information
Fees
None/Not Applicable
Service area
NY
The agency is the statutory representative of consumers before state and federal regulators of utilities, such as the Public Service Commission and the Federal Energy Regulatory Commission, where we work to ensure that consumers have affordable, high quality and reliable utility services.
Last assured
04/23/2024
Providing organization
NEW YORK DEPARTMENT OF STATE DIVISION OF CONSUMER PROTECTION
The New York Department of State Division of Consumer Protection core mission is to protect New Yorkers by publicizing unscrupulous and questionable business practices and product recalls, conducting investigations and hearings, enforcing the Do Not Call Law, researching issues, developing legislation, creating consumer education programs and materials, responding to individual marketplace complaints by securing voluntary agreements, and, representing the interests of consumers before the Public Service Commission PSC and other State and federal agencies.