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HOME ENERGY ASSISTANCE PROGRAM (HEAP) | WESTCHESTER COUNTY DEPARTMENT OF SOCIAL SERVICES (DSS)

112 East Post Road, White Plains, NY 10601

Eligibility
Regular HEAP: Low-income families, Individuals ages 60 and up, and those with a permanent disability, receiving Food Stamps, TANF or SSI Emergency HEAP Eligibility: Low-income families and individuals dealing with an emergency Furnace Repair/Replacement
Hours
Agency requests client call for details
(914) 995-3333
Voice·

Other - Case Management Information Center (CMIC) / 914-995-5000 General Information Commissioner's Office

914-995-2099
Voice·

Emergency - After-Hours Shelter Assistance

(914) 995-2000
Voice·

Main

914-995-3285
Fax·

Fax

914-995-3333
Voice·

Other - Case Management Information Center (CMIC) / 914-995-5000 General Information Commissioner's Office

(914) 995-4699
Voice·

Main

914-995-2000
Voice·

Main - Main Switchboard

Languages
Spanish
Application process
Call for Information or Check Website
Fees
None/Not Applicable
Service area
Westchester County, NY
The Low-Income Home Energy Assistance Program (HEAP) is a Federally funded program that assists eligible households in meeting their home energy needs. If eligible, you may receive one regular HEAP benefit per program year and could also be eligible for emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off. The 2024-2025 Regular HEAP benefit opened on November 1, 2024. The 2024-2025 First and Second Emergency is scheduled to open January 2, 2025. The 2024-2025 Heating Equipment Repair and Replacement benefit opened on October 1, 2024. The 2024-2025 HEAP Clean and Tune benefit opened on October 1, 2024. The 2024-2025 Cooling Assistance Benefit is schedule to open on April 15, 2025.
Last assured
09/29/2023
Providing organization
WESTCHESTER COUNTY DEPARTMENT OF SOCIAL SERVICES (DSS)
Offers a wide range of services for low-income families and individuals with employment, housing, Child/Family, Medical/Home Care, and Temporary financial aid issues. Also helps with Medicaid and emergency services.
HOME ENERGY ASSISTANCE PROGRAM (HEAP) | WESTCHESTER COUNTY DEPARTMENT OF SOCIAL SERVICES (DSS)