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Child Protective Services - OCDSS

14016 Route 31 West, Albion, NY 14411

Eligibility

Children of Orleans County residents who are being abused, neglected, or abandoned.

Hours

Labor Day thru Memorial Day (September-May): Monday-Friday, 9am-5pm. Memorial Day thru Labor Day (May-September): Monday-Friday, 8:30am-4pm.
(585) 589-7000
Voice·

Main Phone

(585) 589-3174
Voice·

Child and Family Services

(877) 454-6463
Voice·

Kinship Care

585-589-3174
Voice·

Main Phone

585-589-3154
Voice·

Fax

(585) 589-3161
Voice·

Foster Parents Program

800-342-3720
Voice·

New York State Child Abuse Hotline

(585) 589-3163
Voice·

Child Support Enforcement Unit

(585) 589-3182
Voice·

HEAP

(585) 589-3110
Voice·

Welfare Fraud Hotline

Application process

Call for information.

Fees

Free.

Service area

14411, NY 14411, NY 14479, NY 14470, NY 14470, NY 14477, NY 14103, NY 14429, NY 14452, NY 14098, NY 14571, NY 14476, NY
Investigates reports of child abuse, neglect or abandonment; documents substantiated cases; provides for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; works with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provides ongoing supportive services for children in permanent placement.

Last assured

11/17/2020

Providing organization

Orleans County - Department of Social Services (OCDSS)