HOME ENERGY ASSISTANCE PROGRAM (HEAP) | ONONDAGA COUNTY DEPARTMENT OF SOCIAL SERVICES

The HEAP Cooling benefit will open April 15, 2026.

The Regular HEAP Benefit closed on April 10. 2026.

The Emergency HEAP Benefit closed on April 24, 2026.

The Heating Equipment Repair or Replacement Benefit closed on April 10, 2026.

Provides financial assistance to help low-income households meet home energy costs.

Regular Benefits range from $20 to $675. Amounts depend on income, age of household members, energy costs, and shelter situation. Typically it is a one-time only benefit during the program year. Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency, such as a power shutoff, less than tank oil, kerosene, or propane, or less than ten days' supply of wood, pellets, or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year. Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working. Must own and reside in the home and be 60 years old or above at time of application. Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. To qualify, individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.

Clean and Tune Benefits are available to clean the household's primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.Seniors ages 60 and older can contact HEAP through the Department of Aging at 315-435-2362 to request a mail-in application.