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New York State 211 home page

Child & Family Services - OCDSS

14016 Route 31 West, Albion, NY 14411

Eligibility
Call for information. Service Area: Orleans County.
Hours
Labor Day thru Memorial Day (September-May): Monday-Friday, 9am-5pm. Memorial Day thru Labor Day (May-September): Monday-Friday, 8:30am-4pm.
(877) 454-6463
Voice·

Kinship Care

(585) 589-3182
Voice·

HEAP

(585) 589-3163
Voice·

Child Support Enforcement Unit

(585) 589-3161
Voice·

Foster Parents Program

(585) 589-3110
Voice·

Welfare Fraud Hotline

(585) 589-2877
Fax·

Message Center Fax

(585) 589-7000
Voice·

Main Phone

(585) 589-3174
Voice·

Child and Family Services

Application process
Call for information.
Fees
Free.
Service area
Orleans County, NY
Provides casework services in the fields of Child Protection, Adult Protection, Preventive Services, Foster Care, Kinship Care, Adoption, and Domestic Violence. Caseworkers assist families in dealing with complex human problems that impair or prevent them from achieving or maintaining independence.
Last assured
09/03/2025
Providing organization
Orleans County - Department of Social Services (OCDSS)