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New York State 211 home page

Child & Family Services - OCDSS

14016 Route 31 West, Albion, NY 14411

Eligibility

Call for information. Service Area: Orleans County.

Hours

Labor Day thru Memorial Day (September-May): Monday-Friday, 9am-5pm. Memorial Day thru Labor Day (May-September): Monday-Friday, 8:30am-4pm.
(585) 589-3163
Voice·

Child Support Enforcement Unit

(877) 454-6463
Voice·

Kinship Care

(585) 589-3161
Voice·

Foster Parents Program

(585) 589-2877
Fax·

Message Center Fax

(585) 589-7000
Voice·

Main Phone

(585) 589-3174
Voice·

Child and Family Services

(585) 589-3110
Voice·

Welfare Fraud Hotline

(585) 589-3182
Voice·

HEAP

Application process

Call for information.

Fees

Free.

Service area

Orleans County, NY
Provides casework services in the fields of Child Protection, Adult Protection, Preventive Services, Foster Care, Kinship Care, Adoption, and Domestic Violence. Caseworkers assist families in dealing with complex human problems that impair or prevent them from achieving or maintaining independence.

Last assured

09/03/2025

Providing organization

Orleans County - Department of Social Services (OCDSS)