CONSUMER PROTECTION | NEW YORK STATE DIVISION OF CONSUMER PROTECTION

99 Washington Avenue, Suite 500, Albany, NY 12231

Eligibility

None.

Hours

M-F 8:30AM-4:30PM.

(518) 474-8583

Voice·

Hotline | Consumer Helpline

(518) 486-3936

Fax

(800) 697-1220

Voice

Websitehttps://dos.ny.gov/consumer-protection

Languages

Spanish

Application process

Call or e-mail for information.

Fees

None

Service area

New York

Provides consumer education and information and/or to handle consumer complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent services or other similar problems; and to provide solutions through mediation, arbitration.

Last assured

05/07/2025

What's Here

Consumer Education Consumer Protection Agencies General Consumer Complaints

Providing organization

NEW YORK STATE DIVISION OF CONSUMER PROTECTION

New York State Division of Consumer Protection provides consumer mediation, investigations, research and analysis, develops consumer education materials and represents complaints before the Public Service Commission and other State/Federal agencies.